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Contact Us

We’re here to help. In order to direct your inquiry to the correct department, please fill out the form below. Safdie & Co. does not sell products or quote pricing directly to consumers. Please contact or visit your local retailer

Head Office

4855 Marc-Blain, Suite 300
Saint-Laurent, Quebec
H4R 3B2, Canada
Tel: 514.344.7599
Fax: 514.344.9974
Toll Free: 1.888.335.6730

Customer Service Department

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Assembly Instructions

Can't find your assembly instruction manual?
Submit a request here, and we'll help you get the instructions you need!
*PDF Versions Only
Download / View
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Replacement Parts

If you received a product that was damaged during transportation or you think any of the parts or pieces are missing, we are here to help you. Please submit a new service ticket.
Service Request
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General Questions

Have questions about your order?
 Your dedicated customer service team will be pleased to help you. Please submit a new service ticket.
Send my Question
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E-Com Order Status

Need to know the status of your e-commerce order? Click on the button below to access our automated system. Please have all your order details with you.
E-Com Order Status

Contact Us Form